The wrong tactic

The Irish low-cost carrier Ryanair has announced it will stop selling tickets through Internet travel agencies, as it disagrees with their terms and conditions. In addition the airline is threatening not to honour tickets already purchased in this way. La Vanguardia newspaper disapproves: "Ryanair does have the right to sell its tickets where it feels appropriate. ... But it seems less in the right to declare as invalid tickets that already have been reserved and purchased, as it is threatening to do. That is an extreme measure, one which must be dealt with by the responsible authorities for trade and consumer protection in the individual countries. ... Ryanair should change its business tactic at once."

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